- Who is Ciscosavers?
- What does Ciscosavers do?
- Why do Fortune 100 companies choose us?
- What makes us different than our competitors?
- Who are our references?
- Where are we located?
- How long have we been in business?
- What products do we carry?
- Do we have it in stock?
- What does S.A.F.E. ™ mean?
- Does Ciscosavers S.A.F.E. ™refurbished products complies with manufacturers software transfer and licensing requirements?
- Are Ciscosavers S.A.F.E. ™refurbished products eligible for manufacturers support contract?
- How does Ciscosavers S.A.F.E. ™refurbished products differ from manufacturers own refurbished products?
- What is Ciscosavers warranty?
- How do I check my order status?
- How do we ship?
- What are our payment methods?
- Do we provide pre-sales and post-sales technical support?
- Do we rent/lease equipment?
- Where do we get our used equipment from?
- How do we handle defective equipment?
- What is an RMA and when is it issued?
- What is our international sales procedure?
Q: Who is Ciscosavers?
A: Ciscosavers is the leading global single-source supplier of REFURBISHED
Cisco networking hardware for the Internet to the enterprise, education, government
and Telecom/ISP markets.
Q: What does Ciscosavers do?
A: Ciscosavers buys/sells/rents and leases routers, switches,
access servers, security and VPN connectivity hardware, VoIP and IP Telephony
equipment through a variety of channels including direct and via the Internet.
Q: Why do Fortune
100 companies choose us?
A: To save 50-80% off list price in purchasing Ciscosavers
S.A.F.E. ™ products.
Q: What
makes us different than our competitors?
A: Our aggressive pricing, our quality Refurb products, our knowledgeable
support and our unmatched customer service.
Q: Who are our references?
A: With over 4000 satisfied customers worldwide, Ciscosavers
is your No. 1 source for refurbished network hardware. Ask your
sales representative for our customer references.
Q: Where are we located?
A: Ciscosavers is located at 3815 B Jarrett Way Austin Texas 78728,
USA. 
Q: How long have
we been in business?
A: Ciscosavers has been in business since 1999.
Q: What products do we carry?
A: We carry Cisco,Cisco, Cisco and more Cisco.
Q: Do we have it in stock?
A: With millions of dollars in inventory of new/ used Routers and
switches, chances are that what you are looking for is in stock. If not, we
go through our network of worldwide suppliers, we will find what You need
in 24-48 hours. Just email us your wish list to sales@ciscosavers.com.
Q: What does
S.A.F.E. ™ mean?
A: All S.A.F.E.
™ networking products pass a grueling 28-point inspection, upgrade and
update checklist. This includes testing under a variety of conditions to ensure
that electronics, connectivity ports, memory configuration, firmware/software
and electrical components perform to Ciscosavers Certified standards.
A: Yes, when and if the manufacturer requires re-licensing of software for secondary market products, we include the re-licensing software part number and cost in our quotes. To comply with manufacturers software re-licensing requirements, our customer’s orders must include that item.
Q: Are Ciscosavers S.A.F.E. ™ refurbished products eligible for manufacturers support contract?
A: Each manufacturer has its own policy in providing support for secondary market equipment. Some require proof of software re-licensing and others may require an inspection prior to accepting that equipment for a support contract. It is our policy to inform our customers as to the specific requirements of each manufacturers support policy prior to sale of any maintenance contracts.
A: S.A.F.E. ™ is a Trade Mark of Ciscosavers and differs from products sold by the manufacturer and any other supplier. We guarantee our A+ products to work to the original manufacturers specifications for a new product.
Q: What is Ciscosavers warranty?
A: 1-Year on all refurbished products
Q: How Do I check my order status?
A: You may check the status of your order online at www.ciscosavers.com/orders/ using your Email address and the password which is provided to you by your account manager.
Q: How do we ship?
A: We ship via FED-EX worldwide.
You can choose from various FED-EX service options to meet your delivery requirements.
Check out www.fedex.com for additional
information.
Q: What are our payment methods?
A: We accept corporate and government POs, as well as domestic
USA Visa, MC, Amex and international wire transfers. Sorry no CODs.
Q: Do
we provide pre-sales and post-sales technical support?
A: Yes, prior to purchasing, your sales team which consists of
your account manager and a certified technical support engineer will assist
you in product selection. Should you need post-sales support the same team
can assist you with installation and configuration questions.
Q: Do we rent/lease equipment?
A: Yes, we rent out and lease equipment from one Month to 3 years. Contact
our rental/leasing specialist at sales@ciscosavers.com.
Q: Where do we get
our used equipment from?
A: From a variety of sources including equipment which we get back from
rental/lease as well as returns, exchanges and trade-ins from our customers.
Q: How do we handle
defective equipment?
A: We will repair or exchange any products which fails to perform
to manufacturers specification within the warranty period.
Q: What is an RMA and
when is it issued?
A: Products returned to us must have an RMA (Returned Mechanize Authorization)
to be accepted by our receiving department.
Q: What is
our international sales procedure?
A: We have customers in over 100 Countries worldwide. Our sales
representatives speak a variety of different international languages including
Spanish, Hebrew, Farsi, and we have on stand-by German, Italian, French and
Chinese translators which can assist you with your purchases.
For additional information, please email us at sales@ciscosavers.com
